MyDigiRecords LLC (“we,” “us,” or “our”) operates the MyDigiRecords and MyPetsRecords mobile applications (collectively, the “Apps”) and related services (collectively, the “Service”).

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our Apps and Services. By using our Services, you agree to the collection and use of information in accordance with this Policy.

We are committed to protecting your privacy and ensuring transparency about how your personal and health-related information is handled.

1. Information We Collect

a. Personal Information

To provide you with personalized health and wellness record management, we may collect:

• Name, date of birth, gender, and contact information (email address, phone number, address)

• Demographic details (age, region, relationship to dependents)

• Account credentials (username and password, encrypted and stored securely)

b. Health and Wellness Information

When you use features such as SmartVitals, medication tracking, or immunization management, we may collect:

• General wellness metrics such as blood pressure, heart rate, hydration level, fatigue, temperature, and oxygen saturation (for informational use only)

• Medical and health record data that you upload, such as prescriptions, vaccination records, lab reports, and clinical documents

Note: SmartVitals uses smartphone sensors to estimate wellness indicators. These readings are for general wellness purposes only and are not intended for medical diagnosis or treatment.

c. Device and Log Data

When you use our Apps, we automatically collect technical data such as:

• Device ID, operating system, IP address, and app version

• Time, date, and duration of app usage

• Crash reports, error logs, and diagnostic data

d. Cookies and Tracking Technologies

Our website and mobile applications may use cookies or similar technologies to enhance functionality and user experience. You can choose to disable cookies through your device or browser settings.

2. How We Use Your Information

We use your data to:

• Provide, maintain, and improve our Services

• Enable personalized reminders and record management features

• Facilitate secure sharing of health data with providers or family members (only with your consent)

• Communicate with you about updates, new features, or technical issues

• Comply with applicable laws and regulatory requirements

We do not sell, rent, or trade your personal information.

3. Data Storage and Security

We use ISO 27001–certified encryption and security frameworks to protect your personal and health data. All data transmissions are encrypted using industry-standard protocols (HTTPS/TLS).

While we employ strong safeguards, no system can be completely secure. You acknowledge that transmission of information over the internet carries inherent risks.

4. Data Sharing and Third-Party Services

We may share limited information with trusted third-party service providers that assist in operating our Apps, including:

• Cloud hosting, OCR processing, analytics, or messaging services

• Partners providing secure record storage and synchronization

These providers are contractually bound to protect your data and may not use it for any purpose other than providing their assigned service.

We do not share health data with advertisers or social media platforms.

5. Data Retention and Deletion

We retain your personal and health information only as long as necessary to provide the Services or as required by law.

You may request deletion of your data at any time by contacting info@mydigirecords.com. Upon request, all personal data and associated health records will be securely deleted from our servers within a reasonable timeframe.

6. User Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data

• Withdraw consent for specific processing activities

• Request a copy of your personal data in a portable format

• Lodge a complaint with your local data protection authority

Requests can be submitted to info@mydigirecords.com.

7. Children’s Privacy

Our Services are not intended for use by children under 16 years of age.
We do not knowingly collect personal data from minors. If you believe a child has provided us information, please contact us immediately, and we will promptly delete it.

8. International Data Transfers

Your information may be stored or processed in servers located in the United States, India, or other countries where we or our partners operate. We take steps to ensure that your information receives an adequate level of protection consistent with applicable privacy laws.

9. Links to Third-Party Websites

Our Apps may contain links to third-party websites or services not operated by us. We are not responsible for their content or privacy practices. Please review the privacy policies of any third-party sites you visit.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect improvements or legal requirements. When we make significant changes, we will notify you via in-app notice or email.

This policy was last updated on October 20, 2025.

If you have questions, requests, or concerns about this Privacy Policy, please contact us at: info@mydigirecords.com